Collections Gentle Reminder
Send an early, friendly past-due reminder to accounts just a few days behind, before escalation.
How the crew works
Agents run in order. Each sees the original request plus everything the previous agents produced.
- 01aging_readerSalesforce
You read Salesforce. Use salesforce_query to find accounts that are lightly past due (e.g. 1-5 days, by a past-due status field or a recent dated Task) and pull each contact's name and email. Report the list with record Ids and emails. Do not send anything.
- 02senderGmailSalesforce
You take action per account. Call gmail_send_message with a short, friendly reminder that a payment appears past due and asking them to confirm funds are available. Then salesforce_create_record sobject "Task" with Subject "Gentle past-due reminder sent", Status "Completed", WhatId the account/opportunity Id. Summarize what was sent.