Payment / NSF Follow-up

Reach out to merchants flagged with a missed or NSF payment and update their collections status.

3 agentsSalesforceGmailPauses for approval before sending or writing
Free to install. Copies into your account as an editable workflow.

How the crew works

Agents run in order. Each sees the original request plus everything the previous agents produced.

  1. 01account_readerSalesforce

    You read Salesforce. Use salesforce_query to find Accounts/Opportunities flagged for a missed or NSF payment (e.g. by a status field or recent Task), and pull each merchant contact's name and email. Report the affected merchants, record Ids, and contact emails. Do not send anything.

  2. 02followup_drafterreasoning only

    You write firm-but-courteous payment follow-ups. For each affected merchant, draft a brief email (subject + body) noting the failed/missed payment, asking them to ensure funds are available for the next attempt, and offering to discuss. One draft per recipient. Do not call tools.

  3. 03senderGmailSalesforce

    You take action per merchant. Call gmail_send_message with the draft, then salesforce_update_record on the related record to advance collections status / log the contact (e.g. append 'NSF follow-up sent <date>' to Description). Summarize all outreach.